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​FAQ's
There are many questions that you might have about getting your car repaired. We have listed some of the most commonly asked questions below.
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Do you work with all insurance companies?
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Yes. We can repair any car, regardless of insurer. When you have a choice of repairer option you simply need to come into our shop and obtain one quote.
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Do I have to take my car to where my insurer recommends?
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No. Many of the clients we repair vehicles for do not have a 'choice of repairer'. We can provide you with a quote to give to your insurer, they then determine if our quote is competitive. If it is, then you can advise them that you want your car repaired with us.
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Do you provide free loan cars?
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Yes! We have our trusty Ford Focus that we can lend you at no charge. We will just book your repairs in when the loan car is free.
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If you are in an accident that is not your fault you are entitled to a replacement car at the expense of the other parties insurer. We will liaise with the insurer to arrange a replacement car.
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How long does it take to repair?
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Small damage (one panel or a bumper bar) can be done in a day as we use new infa red technology. Repair of one or two panels will take 2-3 days, larger damage may take 5-7 days. We will keep you informed of the progress of your repair.
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